{"id":2600,"date":"2024-01-06T22:35:18","date_gmt":"2024-01-07T03:35:18","guid":{"rendered":"https:\/\/www.fermedescouleurs.com\/faq\/"},"modified":"2026-04-21T16:58:31","modified_gmt":"2026-04-21T20:58:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.fermedescouleurs.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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FAQ<\/h1><\/div><\/div><\/div>\n\n\n\n
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Contact Us <\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
Find answers to frequently asked questions about our products and services.<\/span>
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Frequently Asked Questions<\/a><\/h2><\/div><\/div><\/div>\n\n
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How can I place an order?<\/h5><\/div>


To place an order, simply browse our website, select the desired items, and proceed to the checkout page. Follow the instructions to provide your shipping and payment information, and your order will be processed. <\/p><\/div><\/div>

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What payment methods do you accept?<\/h5><\/div>


We accept several payment methods, including credit\/debit cards, PayPal, and bank transfers. During checkout, you will have the option to choose your preferred payment method. <\/p><\/div><\/div>

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How long does delivery take?<\/h5><\/div>


Delivery times vary depending on your location. Generally, orders are processed within 1 to 2 business days, and delivery can take between 3 and 10 business days, depending on the destination. Please note that these times may vary depending on what can be delivered to your area. You will receive a tracking number once your order has been shipped. <\/p><\/div><\/div>

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Where are the pickup locations?<\/h5><\/div>

Pickup locations are at 3443 3e rang in Sainte-Justine-de-Newton and 1046 chemin Fronti\u00e8re in Rivi\u00e8re-Beaudette.<\/p><\/div><\/div>

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What is your return policy?<\/h5><\/div>


Please email or contact us for more information.<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Are we eco-responsible? <\/h5><\/div>

Yes, we adopt eco-responsible farming practices that respect the land and biodiversity. We prioritize natural methods, minimize the use of external inputs, and promote soil health. Our goal is to produce healthy food while preserving the environment for future generations. <\/p><\/div><\/div>

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Can we visit the farm? <\/h5><\/div>

You can visit the farm at 3443 3e rang in Sainte-Justine-de-Newton. We recommend making an appointment so we can take the time to explain everything and answer your questions. <\/p><\/div><\/div>

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Do you offer baskets?<\/h5><\/div>

In 2025, we will start offering baskets of fresh, seasonal vegetables. These baskets will contain a varied selection of vegetables grown on our farm. Each week, you can enjoy quality, locally grown, and carefully harvested produce. Stay tuned for more information on our vegetable basket offerings starting in 2025! <\/p><\/div><\/div>

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How can I find out which vegetables are available each week?<\/h5><\/div>

To find out which vegetables are available each week, we recommend following our farm on social media such as Facebook, Instagram, or Twitter. We regularly post updates on our social networks to inform you about the varieties of freshly harvested vegetables we have available.

Additionally, you can visit us directly at our on-site stand at 3443 3e rang in Sainte-Justine-de-Newton and 1046 chemin Fronti\u00e8re in Rivi\u00e8re-Beaudette. Our team will be happy to show you the seasonal vegetables available and answer your questions. Feel free to visit us to discover our local and delicious products! <\/p><\/div><\/div>

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Do you offer events or activities at the farm?<\/h5><\/div>


To find out if we offer events or activities at the farm, we invite you to follow our social media.

We will publish all information regarding our events and activities on Facebook, Instagram, and Twitter. Stay connected to be informed about our upcoming farm activities and special events! Feel free to write to us for more information. <\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n

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Subscribe to enjoy our exclusive offers.<\/h2><\/div>

We strive to provide you with quality service while offering interesting weekly deals.<\/p><\/div><\/div>\n\n\n\n

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